The traditional model — quote a project, build it, hand it over, disappear — is why business software decays. Ours is different: a flat monthly fee under which we own your software operationally, while you own it legally. Here's exactly how it works.
Treating software as a one-off project produces decaying software. Three facts make that unavoidable:
Apple and Google ship major OS and hardware changes annually. Unmaintained apps crash, lose features, or get delisted from the stores. There is no "done" on mobile.
Dependencies, frameworks and operating systems need continuous patching. A system nobody maintains is a system quietly accumulating risk.
New customers, new products, new rules. Software that can't change with the business becomes the thing the business works around — which is what you were escaping.
Every new idea becomes a change request. Costs are explosive and unpredictable. Delivery drowns in scope negotiations, quotes and contract sign-offs — and the software falls behind the business while everyone argues about paperwork.
One flat monthly fee covering design, code, maintenance and releases. Priorities shift instantly as the business changes — no new quote, no penalty for a better idea. Leadership can ask "what if we…?" without opening their wallet to find out.
Fees are flat, monthly, and quoted in writing after one scoping conversation. We don't publish dollar figures — but we publish everything else.
A defined build, quoted fixed-price in writing, delivered in two-week sprints, handed over with full ownership. The right shape for a first engagement — and how most retainers begin.
Rocksmith as your standing technical authority: code reviews, oversight of other suppliers, architecture decisions and emergency patching during business hours. Your technical shield.
Complete operational responsibility for every custom system you run — full-stack build across web, mobile and APIs, continuous maintenance, guaranteed monthly releases and 24/7 emergency response.
Disciplined 14-day cycles — planning, daily stand-ups, and a working demo at the end of every sprint. Then the part almost nobody else will put in writing: a production release deployed every single month, bundling new features, optimisations and security patches.
Software moves continuously into the hands of real users instead of rotting in staging. If a month passes without a release, that's our failure by contract — not a shrug.
Full-platform-ownership clients get continuous monitoring of servers, APIs and databases with a 99.9% uptime goal — and round-the-clock coverage for critical faults, 365 days a year.
| Priority | What it covers | Our commitment |
|---|---|---|
| P1 · Critical outage | A production system is down or unusable | Response under 1 hour, updates every 2 hours until resolved — 24/7 |
| P2 · Major fault | A serious defect or performance failure with a workaround | Response under 4 hours |
| P3 · Minor item | Small defects and enhancement requests | Acknowledged within 1 business day, scheduled into the sprint |
Custom software replaces the awkward middle — the duct-taped subscriptions and spreadsheet workarounds — not the commodities. Nobody should rebuild Xero or Microsoft 365, and if off-the-shelf genuinely fits your process, we'll say so before you spend a dollar. An honest "don't build this" is part of what the retainer buys.
We don't publish dollar figures — every business's software estate is different, so the fee is scoped to what we'd actually be taking ownership of. What we can say publicly: it's a flat monthly fee, agreed in writing before we start, covering design, code, maintenance and releases with no change-request invoices on top. For comparison, a single in-house senior developer costs $150k+ a year before they've shipped anything; a full in-house team is several times that.
Yes — unconditionally. Every line of code, every script and every page of documentation is committed to your corporate repository (GitHub or Bitbucket) from day one, under your account, with you holding administrator access. There is no escrow arrangement, no licence-back, no 'IP transfers on final payment' clause. You pay for the work, you own the asset.
You keep everything: the code, the accounts, the documentation, the infrastructure. There is no exit fee and no notice-period hostage-taking. We retain clients through delivery speed and quality, never by holding intellectual property hostage — any provider that needs a lock-in clause to keep you is telling you something.
No — and we'll say so in the first conversation. Nobody should rebuild Xero, MYOB or Microsoft 365; commodity software is exactly what off-the-shelf is for. Custom software earns its keep in the awkward middle: the duct-taped subscriptions, the spreadsheet workarounds, the processes your business does differently from everyone else. That's what we replace.
Senior Australian engineers, led personally by our founder. Nothing is handed to an offshore team you never meet. AI-accelerated development is how a small senior team now ships what agencies used to quote months for — but every architectural decision, every code review and every release is made by people whose names you know.
Yes. We're Brisbane-based and work with clients Australia-wide, with regular on-site leadership sessions at your premises — whiteboarding workflows, resolving roadblocks in person, and reviewing sprint deliverables with your management team.
One conversation, then a written proposal, then the first sprint — typically within a few weeks. If you have an existing codebase, the first fortnight usually includes a code audit and repository handover so ownership is clean from the start.
Tell us what your business runs on today. We'll reply within one business day with a straight answer about what ownership would look like.
